Frequently Asked Questions

Art editions are simply the ways you want to display your art. We offer up to 4 ways to purchase; on canvas, framed canvas, poster prints, and framed art prints.

  • US 3-8 Business Days Shipping
  • EU 5-10 Business Days Shipping
  • Rest of the World 10 – 30 Business Days Shipping

Send us an email to  for any questions. We will answer Monday – Friday, typically within 24 hours.

If you wish to cancel your order before being shipped, please contact us immediately at However, we can’t guarantee that we’ll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers’ way quickly.

Every artwork is backed with Studio-Ace production & shipping warranty. From curation to printing, delivery to service, we are committed to quality. We honor a 14-day warranty on all products. If your artwork is damaged in any way at all, email us photos (shipping label and the damaged areas) within the 14-day window. We will send replacements 100% for free.

If you submitted an order, but didn’t receive an order confirmation, it’s possible that your email address was entered incorrectly. Get in touch with us at to see if we have received an order in your name. We’re always happy to fix the email address on file and send you the order confirmation. In other cases, the order may not have gone through, so just get in touch before placing a new order to avoid a duplicate order

You can track your order on the Track Order page.

Unfortunately, we don’t offer custom work. The art is only available in the dimensions shown on the website.

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of shipping a replacement order for you.

We may ask for your help before doing that, such as confirming that the shipping address was correct. It would also be good to double check that you got in touch with your local post office to try locating the lost order.

Keep in mind that if tracking information states an order was delivered but you say you haven’t received it, we won’t take responsibility and reship that order. In that case, any replacements would have to be at your expense.